Dastak - Doorstep Services2.5.0

Introducing "Dastak " - a groundbreaking mobile app that empowers citizens to order government services directly at their doorstep through dedicated Facilitators. Transforming public service delivery in Punjab.
Through Dastak, citizens can request various public services by multiple departments directly at their doorstep, on their desired schedule. Services include:
New Domicile Application
Birth Certificate
Death Certificate
Marriage Certificate
Divorce Certificate
Property Tax Payment
Token Tax Payment
e-Stamping
New Vehicle Registration
Transfer of Vehicle Ownership Application
Character Certificates
Police Verifications
and Many More..

Removing all hassles for citizens. How it works;
1. Citizens Schedule visit of Dastak Representative via Web Portal or Mobile App.
2. Citizen Avails Public Services at their doorstep via Dastak Representative.
3. Dastak Representative ensures completion of service, earns a commission.
4. Multiple payment options, IBFT, JazzCash, EasyPaisa, COD & PSID
5. Citizens rate Dastak Representatives service
Benefits:
Improved accessibility and convenience: for citizens, especially those who are physically disadvantaged, reducing the need for them to travel to government offices, saving time and effort.
Improved Efficiency: Reducing the physical traffic at government offices by creating a new channel of public service delivery.
Governance and Transparency: Increased transparency & accountability. Ensuring citizen receive services, reducing opportunities for corruption.
Call Center Support: The Dastak initiative has deployed a robust citizens contact center to provide instant support to citizens.
Trained and Trusted Facilitators: Our Facilitators undergo rigorous screening and training, ensuring reliability and professionalism in every service they provide.
Feedback-Driven Improvement: We value your feedback. Dastak is committed to continuous improvement, and your input helps us enhance our services.

Available in Lahore, Punjab. More districts coming soon!

Version History - eBiz services added
- Bug fixes 2.5.0 Oct 2 - New more Services
Birth Certificate Under 1 Year
Birth Certificate Between 1 Year to 7 Years
Birth Certificate After 7 Years
Death Certificate Under 1 Year
Death Certificate Between 1 Year to 7 Years
- Bug fixes 2.4.0 Aug 18 - Bug fixes 2.3.0 Jul 19 - New services of Wild life department
- Bug fixes 2.2.0 Jul 13 - Talk to CM - Now people of punjab can share any ideas or feedback directly with CM punjab.
- Users can also track status of their request
- Bug fixes 2.1.0 Mar 13 - Bug Fixes 2.0.3 12/13/2025 We’ve added a Complaint Filing Module!
Now you can easily submit complaints for any issue directly from the app. We’ve also made performance improvements and minor bug fixes 2.0.2 12/09/2025 - Bug Fixes 2.0.1 12/02/2025 - Users can now apply for domicile themselves
- Bug fixes 2.0.0 12/01/2025 We’ve added more self-service options to make your experience faster and more convenient:
Birth Certificate
Death Certificate
Marriage Certificate
Divorce Certificate

Update now to access the new services! 1.9.0 11/16/2025 - Birth and Death Certificate updates
- Bug Fixes 1.8.3 09/08/2025 - A citizen can add the facilitator's employee code and assign themselves a desired facilitator for the service. 1.8.2 03/14/2025 o User can apply for Renewal of Regular License
o User can apply for Renewal of International License
o User can apply for Duplicate License
o Many More 1.8.1 02/20/2025 - Apply online for Learner Driving license.
1. Apply for New Learner Driving License
2. Renew your Learner Driving License

- Bug fixes 1.8.0 01/20/2025 - More New Services
- Bug Fixes 1.7.1 10/30/2024 - UI/UX improvements
- Bug Fixes 1.7.0 09/27/2024 - More services integrated
- UI/UX improvements 1.6.0 09/06/2024 - Bug Fixes
- UI/UX Improvements 1.5.0 09/05/2024 - More Services
- Bug Fixes 1.4.0 08/25/2024 - More services integrated
- Bug Fixes 1.3.0 08/15/2024 - More services integrated
- UI/UX improvements
- Bug Fixes 1.2.0 08/01/2024 More Services are integrated
- Driving license services
- Police khidmat services

UI/UX improvements
Bug Fixes 1.1.0 07/19/2024 - UI/UX improvements
- Bug Fixes 1.0.1 06/07/2024 1.0.0 06/03/2024